Terms of Purchase

Contract Formation and Order Confirmation

Placing an order on tommybahamausshop.com constitutes an offer to purchase. After you click "Complete Payment," you will receive an automated order acknowledgment email. This email is merely a confirmation that we have received your request and does not signify our acceptance of your offer. A binding contract between you and Pink Palm Puff is formed only when we dispatch your order from our warehouse and send you a shipping confirmation email containing a valid tracking number. As an authorized reseller, we guarantee that all products sold are sourced through legitimate supply chains, ensuring authenticity and quality. We reserve the right to cancel or limit any order—due to stock unavailability, pricing errors, payment verification failures, or suspected fraud—and will promptly notify you with a full refund in such cases.

Pricing and Payment

All product prices are listed in United States Dollars (USD) and represent the final amount payable. We offer storewide free standard shipping, meaning no delivery charges will be added at checkout (unless you opt for expedited shipping, where applicable fees will be clearly displayed). We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment options explicitly shown on the checkout page. By submitting your order, you authorize us to charge the total order amount to your selected payment instrument. Please retain your payment confirmation for reference. In the event of a chargeback or payment dispute, we may pause order fulfillment until the matter is clarified.

Product Information and Inventory

We endeavor to ensure that all product images, descriptions, colors, and size guides on our website are accurate and up-to-date. However, due to variations in monitor settings and lighting conditions, minor color differences between the online display and the physical product are normal and do not constitute defects. Inventory levels fluctuate in real time; while we strive for accuracy, occasional overselling may occur. If an item you ordered is out of stock, we will contact you immediately via email or phone to offer alternatives, backorder options, or order cancellation. We retain the right to modify, update, or discontinue any product without prior notice.

Title and Risk of Loss

When your order is handed over to the designated carrier for shipment, the title to the goods and the risk of loss or damage during transit transfer from Pink Palm Puff to you (the consignee). This means that any parcel loss, theft, or damage occurring after dispatch should be addressed through the carrier's claims process. We will support you by providing necessary shipping documentation and communication assistance. For your protection, please inspect the outer packaging upon delivery—if it appears damaged or tampered with, you are advised to refuse acceptance or take photographic evidence.